Job Description

The wage for this position is $18.00/hr + Commission

Hyatt Vacation Ownership®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt® hotel properties to promote the Hyatt Vacation Ownership® Program. 

What's in it for you?    

• Hotel and resort discounts  
• Immediate 401(k) company match up to 6%  
• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)  
• Positive work environment  
• Growth and development opportunities  

What you will do?    

• Engage with hotel guests at lobby desk locations and provide elevated customer service.  
• Schedule sales presentations and manage customer expectations.  
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.  
• Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Hyatt Vacation Club products and services.  

What are the requirements?    

• Bold persuasion skills  
• Computer skills  
• Stand, sit and walk for extended periods of time  
• Flexible schedule including weekends and holidays  
• Excellent phone communication skills and/or interpersonal skills interacting with guests  
• Service focused  
• Detail oriented with process and follow-up  
• Financially motivated  
• Concierge and/or sales experience preferred   

We are committed to providing associates with benefits including:

• Medical/Dental/Vision Insurance (HSA & FSA available)

• Paid Time Off

• Paid Sick Leave per Colorado law

• Paid Holidays/Paid Floating Personal Days

• 401(k) Retirement Savings Plan

• Employee Stock Purchase Plan

• Group Life/Disability Insurance

• Tuition Reimbursement

• Employee Assistance Program

• Travel Discounts, including a family and friends’ rate

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.