In-House Vacation Sales Concierge- up to $2,000 Sign On Bonus Potential * in HVO HRC Wild Oak Ranch Resort at Hyatt Residence Club

Date Posted: 1/23/2023

Job Snapshot

Job Description

$2,000 Sign On Bonus*

   *$1,000 paid after training

    *$1,000 paid after six months of employment

    *Eligibility: Must have worked in the timeshare industry for at least one year

Job Description: 

Hyatt Residence Club is seeking motivated individuals with concierge experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt Residence Club properties to promote the Hyatt Residence Club Program. As a Vacation Sales Concierge, you will offer current Owners and guests financial incentives and return vacation packages in exchange for learning about our points-based ownership product. 

What's in it for you? 

- Hotel and resort discounts 
- Immediate 401(k) company match up to 6% 
- Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) 
- Positive work environment 
- Growth and development opportunities

What you will do? 

- Make telemarketing calls and offer return vacation packages, book sales presentations and invite Owners and guests to special events. 
- Manage customer expectations. 
- Provide the highest level of service to exceed budgeted sales presentations and volume production goals. 
- Ensure that all guests attending a sales presentation meet eligibility requirements and are open to learning more about Hyatt Residence Club products and services. 

What are the requirements? 
- Bold persuasion skills 
- Computer skills 
- Stand, sit and walk for extended periods of time 
- Flexible schedule including weekends and holidays 
- Excellent phone communication skills and/or interpersonal skills interacting with guests 
- Service focused 
- Detail oriented with process and follow-up 
- Financially motivated 
- Concierge, telemarketing and/or sales experience preferred 


Hyatt Residence Club is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.


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