Housekeeping Aide Lead in Northstar Lodge at Hyatt Residence Club

Date Posted: 9/16/2022

Job Snapshot

Job Description

$1,000 SIGN ON BONUS

This bonus is for new hires, rehires and supervisors.  Internal candidates, college programs, and managers are excluded.

Payments are in $500 increments at 30 and 90 days, paid on the following paycheck.

JOB SUMMARY 

 

Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs. Clean, maintain, and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model.  

 

CORE WORK ACTIVITIES 

  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.  

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.  

  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.  

  • Speak with others using clear and professional language.  

  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.  

  • Attention to customer service with a professional and pleasant personality. 

  • Available to work a flexible schedule including evenings, weekends, and holidays. 

  • Perform other reasonable job duties as requested by Supervisors. 

 

Hyatt Residence Club is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

Job Requirements

 

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