Hotel Lobby Concierge in Coconut Plantation Resort at Hyatt Residence Club

Date Posted: 9/21/2022

Job Snapshot

Job Description


Currently offering a $2,000 SIGN-ON BONUS!  $1,000 paid after the first pay cycle following the successful completion of sales training. An Additional bonus of $1000 will be earned and payable on the first pay period after successful completion of 6 months of employment. Must be an active employee to receive any sign on bonus payout.

*Additional terms and conditions apply to the Sign-on Bonus, which terms and conditions will be provided upon hire and provided upon request during the application process.

*** Please note eligibility and qualifications for the sign on Bonus will be highlighted during the application process.

Hyatt Residence Club is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt hotel properties to promote the Hyatt Residence Club Program.

What's in it for you?    

  • Hotel and resort discounts  
  • Immediate 401(k) company match up to 6%  
  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)  
  • Positive work environment  
  • Growth and development opportunities  

What you will do?    

  • Engage with hotel guests at lobby desk locations and provide elevated customer service.  
  • Schedule sales presentations and manage customer expectations.  
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.  
  • Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Hyatt Residence Club products and services.  

What are the requirements?    

  • Bold persuasion skills  
  • Computer skills  
  • Stand, sit and walk for extended periods of time  
  • Flexible schedule including weekends and holidays  
  • Excellent phone communication skills and/or interpersonal skills interacting with guests  
  • Service focused  
  • Detail oriented with process and follow-up  
  • Financially motivated  
  • Concierge and/or sales experience preferred   

Hyatt Residence Club is an equal opportunity employer committed to employing a diverse workforce and sustaining an inclusive culture.

Job Requirements



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